Returns & Exchanges
Brahmin is committed to the quality of our craftsmanship and offers a 30-day return policy for unused, full-price merchandise in its original packaging. Please note that personalized items and final sale products are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Prepaid Shipping Label
Once your return request is submitted, download and print the prepaid UPS shipping label provided; a return shipping fee will be deducted from your final refund.
- 3.Pack Your Handbag
Place your unused item back into its original protective dust bag and shipping box, ensuring all original tags and registration cards are included.
- 4.Drop Off and Track
Affix the label to your package and drop it off at any authorized UPS location; you will receive an email notification once your refund has been processed, typically within 7-10 business days.